Terms and Conditions

Last updated: September 30, 2025

1. Introduction

Welcome to LoanVista ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our loan management platform and services. By accessing or using our services, you agree to be bound by these Terms.

LoanVista is a financial technology platform operating in Zambia, providing digital loan management services to individuals and businesses.

2. Definitions

  • "Platform" refers to the LoanVista website and mobile applications
  • "Services" refers to all loan-related services provided by LoanVista
  • "User" refers to any person who accesses or uses our Platform
  • "Borrower" refers to users who apply for or receive loans through our Platform
  • "Loan" refers to any credit facility provided through our Platform

3. Eligibility

To use our services, you must:

  • Be at least 18 years old
  • Be a Zambian citizen or legal resident
  • Have a valid National Registration Card
  • Provide accurate and complete information
  • Have a verifiable source of income
  • Not be blacklisted by any credit bureau

4. Loan Application Process

4.1 Application Submission

  • All loan applications must be submitted through our Platform
  • You must provide complete and accurate information
  • Required documents must be uploaded in acceptable formats
  • Applications are subject to our approval process

4.2 Credit Assessment

  • We conduct credit checks and risk assessments
  • We may request additional information or documentation
  • Loan approval is at our sole discretion
  • We reserve the right to reject any application

5. Loan Terms

5.1 Interest Rates

  • Interest rates are determined based on loan type and risk assessment
  • Rates are expressed as annual percentage rates (APR)
  • Current rates: Personal Loans (18%), Business Loans (15%), Auto Loans (12%)
  • Rates may change based on market conditions

5.2 Repayment

  • Loans must be repaid according to the agreed schedule
  • Payments are due monthly unless otherwise specified
  • Early repayment is allowed without penalty
  • Late payments incur penalty charges

5.3 Loan Amounts and Terms

  • Personal Loans: K2,000 - K250,000 (6-60 months)
  • Business Loans: K25,000 - K1,000,000 (12-84 months)
  • Auto Loans: K25,000 - K500,000 (24-72 months)
  • Agricultural Loans: K15,000 - K750,000 (6-48 months)

6. Fees and Charges

  • Processing Fee: 2% of loan amount (minimum K100)
  • Late Payment Fee: 2% of overdue amount per month
  • Loan Restructuring Fee: K500
  • Document Replacement Fee: K50 per document
  • All fees are subject to change with 30 days notice

7. Contact Information

For questions about these Terms, contact us:

Email: palmcashinnovation1@gmail.com
Phone: 0973095050
Address: Cahwama sow white, chifundo road, Zambia

Important:

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.